Refund policy

We do not offer refunds, but we’re happy to provide an exchange within 14 days of delivery.

To qualify for an exchange:

  • The item must be unopened, unused, and in original condition

  • Products must be free of any damage or wear

  • Return shipping costs are the responsibility of the customer

Once we receive and inspect your item, we’ll process your exchange promptly.

To begin an exchange, please contact us at audrie@mchenrysolutions.com with your order number and the item you'd like to exchange.